5 comments on “This Alltel new customer’s blues

  1. I had never heard of this provider – but your ringing non-endorsement of them will ensure I never look them up (pun intended!). I am a pay-as-you-go with T-Mobile who I have been with for years & years. They allow one to buy a sim card and put it into an unlocked phone meaning that I can take the phone to Oz and swap the T-Mobile sim out with a local one thus ensuring I pay local rates rather than international roaming! I have had the same Australian sim card for a number of years also – the biggest problem I have is keeping it "safe" inbetween trips – they are small and easy to misplace!

  2. Emjay — I'm not sure what geographical areas Alltel covers but they advertise very heavily in the Northeastern Ohio area and appear to have excellent coverage coast-to-coast. I'm shocked and angered that their business practice does not allow for phone number portability. I filed a complaint with the FCC a few minutes ago to see if that shakes anything loose for me. I suspect, however, that if it's Alltel's practice to not honor number portability for prepay customers that they have a way around the rules. {sigh} And I had such high hopes for this.

  3. You never know – your post might attract their attention. When I "ranted" about Comcast in a blog they contacted me and offered assistance! A month or so later there was a story in the New York Times about Comcast and others trolling blogsites looking for complaints and making contact in an effort to improve customer service. Sorry I don't seem to be able to get the link to embed! http://www.nytimes.com/2008/07/25/technology/25comcast.html?_r=1&scp=6&sq=comcast%20searches%20blogs&st=cse&oref=slogin

  4. My Tracfone uses Alltel towers and I get excellent coverage. The phone looks nice. I also have an LG but only a basic one. Hope you can get the whole phone number thing sorted. Have fun in Cincinnati!

  5. I thought I remembered you having a Tracfone but I guess I was dazzled by the Alltel ads we have seen so much of. Emjay and some guys from Cincinnati said they either hadn't heard of Alltel or that they were "big in Toledo." At any rate they're "merging" with Verizon and so likely will disappear before long. I'm still hoping to be able to keep my "old" number but not holding out much hope — if they do that to all of their prepay customers they must have found a way around the FCC Telephone Number Portability requirements.

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